Privacy Policy

1. Introduction

Enticing Entertainment, LLC ("Enticing Entertainment," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at enticingentertainment.com, use our consultation booking system, or engage our event entertainment services.

By using our website or services, you consent to the practices described in this policy. If you do not agree, please do not use our website or provide us with your personal information.

2. Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide when you:

• Book a consultation: Name, email address, phone number, preferred date and time, event type, and any message or details you include
• Enter into a service agreement: Name, mailing address, email address, phone number, event details, venue information, and payment information
• Contact us: Name, email address, phone number, and the content of your message
• Engage with us on social media: Information you make publicly available through your social media profiles

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

• Device information: Browser type, operating system, screen resolution, and device type
• Usage data: Pages visited, time spent on pages, referring URLs, and click patterns
• Location data: General geographic location based on IP address (city/region level, not precise location)

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. These may include:

• Essential cookies: Required for the website to function properly (e.g., session management, booking system functionality)
• Analytics cookies: Help us understand how visitors interact with our website so we can improve the experience (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns (e.g., Meta Pixel)

You can control cookie preferences through your browser settings. Disabling certain cookies may limit some website functionality.

3. How We Use Your Information

We use the information we collect to:

• Process and confirm consultation bookings
• Communicate with you about your event, including scheduling, planning, and logistics
• Provide, maintain, and improve our event entertainment services
• Process payments and send invoices, receipts, and financial notices
• Send you event-related communications and follow-ups
• Respond to your inquiries and provide customer support
• Analyze website usage to improve our website and services
• Deliver targeted marketing content and advertisements (with your consent where required)
• Comply with legal obligations, resolve disputes, and enforce our agreements
• Protect against fraud, unauthorized access, and other security threats

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors (for secure transaction processing)
• Email service providers (for booking confirmations and communications)
• Website hosting and infrastructure providers
• Analytics services (e.g., Google Analytics)
• Advertising platforms (e.g., Meta/Facebook, for ad targeting and measurement)

These providers are contractually obligated to use your information only as necessary to provide their services to us and in accordance with this Privacy Policy.

Event-Related Sharing

In connection with your event, we may share relevant details with:

• Performers and crew members assigned to your event (limited to information necessary for event execution)
• Venue contacts (limited to information necessary for event logistics and safety)
• Subcontractors providing specific services for your event

Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Type	Retention Period
Consultation booking records	3 years from booking date
Client service agreements and event records	7 years from event date (legal and tax compliance)
Payment and financial records	7 years (IRS record-keeping requirements)
Event photographs and video	Indefinitely (portfolio and marketing use, unless confidentiality was requested)
Website analytics data	26 months (standard analytics retention)
Email and communication records	3 years from last communication

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS)
• Secure payment processing through PCI-compliant payment providers
• Access controls limiting employee access to personal information on a need-to-know basis
• Regular security assessments of our systems and practices

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to certain legal exceptions
• Opt-out of marketing: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly
• Cookie preferences: Manage cookie settings through your browser

To exercise any of these rights, please contact us at privacy@enticingentertainment.com. We will respond to your request within 30 days.

Minnesota Privacy Rights

Minnesota residents may have additional privacy rights under state law. If you are a Minnesota resident and wish to exercise any state-specific privacy rights, please contact us at the email address above.

California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at privacy@enticingentertainment.com.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@enticingentertainment.com and we will promptly delete such information.

9. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services, and we encourage you to review their privacy policies before providing them with your information.

Third-party services we may use include:

• Google Analytics: Website analytics (Google Privacy Policy)
• Meta/Facebook: Advertising and remarketing (Meta Privacy Policy)
• Stripe or similar: Payment processing (see their respective privacy policies)

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Mobile Information & SMS Program

This section describes how Enticing Entertainment, LLC handles mobile phone numbers and SMS information collected through the EE Crew/Staff Mobile App SMS program sent from the number (651) 615-8865. The operational program terms (frequency, opt-out keywords, carrier disclaimers, and support contact) are set out in Section 16 of our Terms of Service; this section addresses the privacy and data-handling practices that apply to that program.

Who Receives Messages

Only active 1099 independent contractors of Enticing Entertainment (performers, event staff, set/strike crew, and on-site entertainment leads) who have affirmatively opted in to SMS. We do not send marketing or promotional SMS to the general public from this number.

How We Collect Mobile Information

Mobile phone numbers are collected at contractor onboarding for operational coordination. SMS opt-in is collected separately, through a dedicated standalone consent checkbox shown the first time a contractor signs in to the EE Crew app at https://crew.enticingentertainment.com. The checkbox is independent of every other agreement and is not bundled with the Independent Contractor Agreement. A publicly viewable replica of the checkbox, with no login required, is available at https://crew.enticingentertainment.com/sms-consent.

When a contractor opts in, we record the timestamp and IP address of the consent action as proof of express written consent.

What Mobile Information We Process

• Mobile phone number on file
• SMS opt-in status, opt-in timestamp, and opt-in IP address (or opt-out timestamp, where applicable)
• Content of operational SMS messages sent to and received from the contractor in connection with their engagements
• Delivery status returned by the carrier (delivered, failed, undelivered) for operational troubleshooting

Mobile Information Sharing

Enticing Entertainment, LLC does not share, sell, rent, or otherwise disclose your mobile phone number, SMS opt-in status, or SMS message content with third parties for marketing or promotional purposes. Mobile information collected through the EE Crew/Staff Mobile App SMS program is used solely to operate that program and coordinate the contractor services described above.

Mobile information may be shared only with the following limited categories of service providers, and only as necessary to operate this service:

• SMS delivery provider — Twilio, Inc., which transmits messages on our behalf under contractual confidentiality obligations
• Hosting and infrastructure providers — which store contractor records and consent logs under contractual confidentiality obligations
• Law enforcement or regulatory bodies — only if compelled by valid legal process

None of these providers are permitted to use your mobile information for their own marketing. No mobile information is shared with third parties for marketing or promotional purposes under any circumstance.

Opt-Out and Mobile Data Deletion

You may opt out of the SMS program at any time by replying STOP (or UNSUBSCRIBE, CANCEL, END, or QUIT) to any message from (651) 615-8865. After opt-out, we will not send further SMS from this number to your mobile phone. We retain a record of your opt-in and opt-out events for the period required to demonstrate compliance with carrier and CTIA recordkeeping rules (currently a minimum of four years after the last SMS sent), after which we delete those records on our standard retention schedule.

To request deletion of your mobile information outside of the recordkeeping window described above, contact us at privacy@enticingentertainment.com. Deletion requests may be subject to the legal exceptions described in Section 7.

SMS Questions and Support

For questions specific to the SMS program, contact us at crew@enticingentertainment.com or call (651) 615-8865. For broader privacy questions, use privacy@enticingentertainment.com.

12. Mobile Information & SMS Program (Client Text Updates)

This section describes how Enticing Entertainment, LLC handles mobile phone numbers and SMS information collected through the EE Client Text Updates SMS program sent from the number (612) 688-3470. The operational program terms (frequency, opt-out keywords, carrier disclaimers, and support contact) are set out in Section 17 of our Terms of Service; this section addresses the privacy and data-handling practices that apply to that program.

Who Receives Messages

Only clients and event hosts who have booked or are actively planning an event with Enticing Entertainment and who have affirmatively opted in to SMS. We do not send marketing or promotional SMS to the general public from this number.

How We Collect Mobile Information

SMS opt-in is collected separately, through a dedicated standalone consent checkbox. Clients may opt in through the consent checkbox in the Enticing Planner at https://planner.enticingentertainment.com, or through the publicly viewable, no-login opt-in form at https://text.enticingentertainment.com/sms-consent. The checkbox is independent of every other agreement and is not bundled with any contract or proposal.

When a client opts in, we record the timestamp and IP address of the consent action as proof of express written consent.

What Mobile Information We Process

• Mobile phone number on file
• SMS opt-in status, opt-in timestamp, and opt-in IP address (or opt-out timestamp, where applicable)
• Content of operational SMS messages sent to and received from the client in connection with their event
• Delivery status returned by the carrier (delivered, failed, undelivered) for operational troubleshooting

Mobile Information Sharing

Enticing Entertainment, LLC does not share, sell, rent, or otherwise disclose your mobile phone number, SMS opt-in status, or SMS message content with third parties for marketing or promotional purposes. Mobile information collected through the EE Client Text Updates SMS program is used solely to operate that program and coordinate the event services described above.

Mobile information may be shared only with the following limited categories of service providers, and only as necessary to operate this service:

• SMS delivery provider — Twilio, Inc., which transmits messages on our behalf under contractual confidentiality obligations
• Hosting and infrastructure providers — which store client records and consent logs under contractual confidentiality obligations
• Law enforcement or regulatory bodies — only if compelled by valid legal process

None of these providers are permitted to use your mobile information for their own marketing. No mobile information is shared with third parties for marketing or promotional purposes under any circumstance.

Opt-Out and Mobile Data Deletion

You may opt out of the SMS program at any time by replying STOP (or UNSUBSCRIBE, CANCEL, END, or QUIT) to any message from (612) 688-3470. After opt-out, we will not send further SMS from this number to your mobile phone. We retain a record of your opt-in and opt-out events for the period required to demonstrate compliance with carrier and CTIA recordkeeping rules (currently a minimum of four years after the last SMS sent), after which we delete those records on our standard retention schedule.

To request deletion of your mobile information outside of the recordkeeping window described above, contact us at privacy@enticingentertainment.com. Deletion requests may be subject to the legal exceptions described in Section 7.

SMS Questions and Support

For questions specific to this SMS program, contact us at hello@enticingentertainment.com or call (612) 688-3470. For broader privacy questions, use privacy@enticingentertainment.com.